If you're concerned about the physical dimensions of particular elements of your design, it is best to build your artwork outside our design studio in a program such as Photoshop at the size of the artwork template you intend to use for your jersey and then upload the completed graphic as one large piece. This will ensure that your artwork is the right size and also help minimize distortions that may occur from resizing your image in the Design Studio.

Remember to design at 150 DPI for proper dimensioning.

Yes, if you enlarge a graphic element you uploaded to the design studio from its originally placed size it is likely it will reproduce fuzzy or pixilated.  It is best to not enlarge a graphic over 100%.

This is because the design studio uses information embedded in your graphics file to place it to scale at its originally designed size.

The dotted line represents the 'bounding box' of your customizable area.  Any artwork that extends beyond that area will not be printed.

This is a limitation of the semi-custom production process.  If you have artwork that does not appear on your design because you have dragged it past the dotted line, it will not appear on your digital proof and the Velowear Customer Service Representative assigned to your order will not be able to see that element when they review your artwork.

.BMP, .JPG, .JPEG, .PNG, and .EPS

Note: When using .EPS files please be sure that any text is converted to outlines and that any imported images are embedded into the file.

Due to the numerous variables involved with printing files sent over the web we are not able to offer color matching at this time.

We do ensure that colors appear as true as possible to what we see on the computer monitor we are looking at, however keep in mind colors vary greatly from monitor to monitor. 

If you need to ensure a particular color will work plase call us to order a sample proof.

Yes, for a nominal fee of $10 plus shipping and handling we will process your artwork and have production proofs printed and sent to you.  These proofs use the same fabric and colors as the final products and provides a low cost solution to preview your design without investing in a jersey.  Please call us to order a proof.

No.  Your artwork will remain the same.  If you changed the design area template you may need to reposition elements that become invisible using the movement tools available in design tools.

1) Click on the "Product Selection" tab in the upper left hand portion of the Design Studio.

2) Choose a customizable area from the dropdown.

3) Select the product you wish to design on by clicking on the product image or the "Select Jersey" button.

Yes, you are able to place a single order for as many garments and sizes as you would like from within a single customizable area category.

If you want to order garments from different customizable area categories, each category would need to be placed as a separate order.

You can place a second order starting form the same artwork as you used for your first, by going to the " Semi Custom Artwork Management " and then clicking on the "Clone/Edit Artwork" link.

Give the copy of your design a new name and then you can make whatever revisions you need to and place another order.

1) Complete your design in the design studio.

2) Click the 'Next Step' button in the top right corner of the page.

3) You will be presented with a login screen if you are not already logged in.  If so, login.

4) Name and save your design.

5) Click on the link to select jerseys.

6) Proceed through checkout just like a standard Velowear order.

Yes, to find additional custom items that you can have customized with your currently selected artwork; click on the 'Custom Apparel' button at the top of the page and then click on the 'Product Selection' button.

The product selection page will be limited to items which can be customized with the artwork template associated with the design you have selected.

There is no limit to how many different garments you can have on one order as long as the design templates match.

Currently each individual revised version of the artwork is considered a seperate setup and does not qualify for like-item pricing. You would need to place an individual order for each version of the garment you wish to produce.

We will obtain a credit card authorization as soon as we receive your order, however your credit card will not actually be charged until the order ships.

Yes, select check from the payment method drop down and mail your check to:

Velowear.com
390-A Manhattan Avenue
Grover Beach, CA 93433

NOTE: Your order will not be processed until the check is received.

Undergarments: Undergarments do not count towards any of the quantity breaks.  Softlink T-Shirts have a different price when ordered by themselves or with non-undergarments.

Note: Your total quantity for each of the categories is totaled together to calculate the quantity price break for the category.

Example: If you ordered 6 Short Sleeve and 1 Long Sleeve Jersey, your final price would be based on a quantity of 7 items. You would then pay $63.95 for each S/S item and $78.95 for each L/S item.

1. Images can only be transferred (sublimated) on the front and back of jerseys. We can not put graphics or logos on the sleeves, pockets, collar or the side panels
2. You or your graphic designer must provide all artwork, logos and designs to us. VeloWear.com will not create or alter designs in any way. Please refer to the artwork requirements below
3. VeloWear.com is not responsible for artwork sent that is poor quality.
4. Those submitting artwork to VeloWear.com must obtain permission and approval from owners of the original art. (e.g. corporate logos, original artwork, copyrighted artwork)
5. Image area is limited depending on the jersey design chosen.
6. Our printing process is “CMYK”. This process allows you to have as many colors as you like in your image. However, we can not guarantee an exact match of a Pantone spot color with CMYK printing.
7. Images will be transferred to the jersey by a process called “sublimation”. This gas-dye process does not texture the garment's surface and allows the fabric to maintain breathability.
8. All jerseys will have a “press mark” around the image. This indentation in the fabric will disappear after a few washings.
9. ALL SALES ARE FINAL. VeloWear.com can not accept returns on semi-custom items.

1. For best results, artwork should be in vector format saved as a .EPS file.
2. If an image, such as a JPG, BMP, or PNG must be used, please make sure it is of good resolution (150-300dpi) at the correct printing size. For example, if you want the image to be printed at 5" x 5", please make it 5" x 5" at 150 dpi. In the case of JPG's, please make sure that as little compression as possible is used.
3. If your Vector Art files have imported raster graphics in them (like a jpeg or tiff) they need to be embedded into the document. If they are not embedded, we may not be able to see them. If there are missing imported images in your files, we will email you so you can send them to us. We will hold your order until we get a new file from you. Please provide the imported image as well.
4. All fonts must be converted to paths or outlines.
5. Files must be an exact representation of what will be printed on the jersey. This means all elements are of correct size, placement, proportion & color. Images for the front of the garment and the back must be on separate pages and labeled accordingly. Remember, VeloWear.com will not alter artwork in any way.

1. If the terms above make your head spin, you will need to work with a graphic designer who can create “digital print-ready” art for production. Print shops or college students majoring in design are good choices as well.
2. If you work for a corporation, go to your marketing department and ask for help. They often work with printers or ad agencies and will be able to point you in the right direction.
3. Do not use web graphics. These low-resolution files are not suitable for printing. Talk with a designer about creating “print quality” digital files
   

UPS Next Day Air, UPS Second Day Air, and UPS Ground.

Note: Please keep in mind that shipping time is not part of the regular product time for Velowear.  So if you ask for ground shipping it can take as long as 4 to 5 weeks to recieve your product from the time of approval.

Our shipping tables for semi-custom product are based on the weight of your entire order.

Please remember that this is only an estimate and we do not guarantee this price to be accurate.  Each product varies in weight by size as well as garment cut and style.

Yes, you can order the normal blanks from Velowear.com's regular stock and return them for a full refund minus shipping.

A quick trick for finding the stock product is to replace the 9 that appears in the 4th position of the semicustom product number wtih 0 and search for it in the search field at the top of our website pages. EXAMPLE: 1019302 would become 1010302